Title: ChatLab &#8211; AI Chatbot for WordPress and WooCommerce
Author: ChatLab.com
Published: <strong>11. oktober, 2024</strong>
Last modified: 14. oktober, 2026

---

Søk i utvidelser

![](https://ps.w.org/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-
assistant/assets/banner-772x250.jpg?rev=3507802)

![](https://ps.w.org/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-
assistant/assets/icon-256x256.png?rev=3744046)

# ChatLab – AI Chatbot for WordPress and WooCommerce

 Av [ChatLab.com](https://profiles.wordpress.org/chatlabcom/)

[Last ned](https://downloads.wordpress.org/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant.2.4.0.zip)

 * [Detaljer](https://nb.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#description)
 * [Omtaler](https://nb.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#reviews)
 *  [Installering](https://nb.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#installation)
 * [Utvikling](https://nb.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/#developers)

 [Brukerstøtte](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)

## Beskrivelse

#### AI Chatbot for WordPress & WooCommerce

**ChatLab is an AI chatbot for WordPress that learns from your website content and
answers visitor questions about your services and pages**. For stores, it also integrates
with WooCommerce to help customers find products, check stock, track orders, and
get AI-powered recommendations that boost sales. No coding required. Free trial.
Powered by ChatGPT and Gemini. Also includes Email Copilot to support answering 
emails.

**Start with a free trial — no credit card required.**

#### Why ChatLab?

 * **5-minute setup** — Install the plugin, connect your account, and your chatbot
   is live. No coding, no complicated configuration.
 * **Trained on your content** — The AI learns from your website, uploaded files,
   or manual Q&A entries to deliver accurate, relevant answers.
 * **Trusted by 1,000+ businesses** — Powering millions of conversations for brands
   like Olimp Labs, GetTested, and Black Mountain Honey.
 * **Proven results** — Customers report up to 70% reduction in support emails and
   80% of inquiries handled automatically.

#### WordPress Integration (Free Plan)

Works with any ChatLab account, including the free plan:

 * **AI-powered customer support** — Your chatbot answers visitor questions instantly,
   24/7
 * **Automatic training** — Learns from your website content and stays up-to-date(**
   up to 50 pages on the ChatLab free plan**)
 * **Multilingual support** — Engages customers in 85+ languages with automatic 
   detection
 * **Customizable appearance** — Match your brand with custom colors, avatar, and
   chat icons

Starting from the Universal Start plan:

 * **Unlimited pages** to train on
 * **2,400 messages/month** included
 * **Lead generation** — Collect emails and phone numbers from interested visitors
 * **Live chat fallback** — Seamlessly transfer conversations to human agents when
   needed

#### WooCommerce Integration

Available on the ChatLab E-commerce plans: E-commerce Start, Grow and Scale, sized
by catalog and message volume. For WooCommerce stores, ChatLab becomes your AI-powered
sales assistant:

 * **AI product search** — Customers find products using natural language like «
   red dress under $100», with product cards and an add-to-cart button right in 
   the chat.
 * **Real-time product search** — Searches your live WooCommerce catalog via REST
   API — no indexing or syncing required.
 * **Order tracking** — Customers check order status, shipping details, and tracking
   numbers by providing their email — no login required.
 * **Inventory queries** — Real-time stock availability, restock notifications, 
   and alternative product suggestions when items are out of stock.
 * **Product recommendations** — Intelligent suggestions based on customer queries
   to increase conversions by up to 30%.
 * **Category browsing** — Customers navigate your product catalog through natural
   conversation.

**Start with a free trial to test all WooCommerce features at no cost.**

#### Helpful Links

 * [Live WooCommerce Demo](https://yourwear.chatlab.com/shop) — Try product search
   and order tracking with real data
 * [WooCommerce Integration Guide](https://www.chatlab.com/help/integration-with-woocommerce)
 * [ChatLab Website](https://chatlab.com)
 * [Documentation](https://www.chatlab.com/help)

#### Full Feature List

**Core (WordPress)**

 * AI chatbot for customer support — answers questions 24/7
 * Training from your content — website pages, uploaded files, or manual Q&A
 * Multi-language support — 85+ languages with automatic detection
 * Customizable appearance — colors, avatar, chat icons
 * Chat history & improvements — review conversations and refine answers
 * Lead generation — collect emails and phone numbers
 * Live chat fallback — transfer conversations to human agents
 * Analytics & insights — understand what customers ask and optimize content
 * Custom API Actions — connect to ERP/CRM or any backend via API calls

**WooCommerce (E-commerce plans: Start, Grow, Scale)**

 * Real-time product search (REST API) — no indexing or syncing required
 * Inventory queries — stock checks and alternative suggestions
 * Order tracking — status, shipping details, tracking numbers (by email; no login
   required)
 * AI-powered product recommendations to increase conversions
 * Category browsing via natural conversation

#### What Website Owners Say

> «The implementation process went very smoothly and professionally.»
>  — Marketing
> Department, «Wieliczka» Salt Mine
> «I must say your AI support is well-trained.»
>  — Customer feedback from inMusic
> post-support surveys

#### What Store Owners Say

> «The number of emails has dropped by around **40%** and inquiries forwarded to
> the customer service team have decreased by **70%**. Implementing ChatLab has 
> been a major success.»
>  — Dawid Kurek, E-Commerce Manager at Olimp Labs
> «Buzz handles **80%** of clients’ inquiries instantly and cuts routine email volume
> by over **70%**. He never sleeps, so our 30,000 monthly visitors get real-time
> answers around the clock.»
>  — Laurence Edwards, Owner at Black Mountain Honey

#### Pricing

**WooCommerce stores (E-commerce plans)**

 * **E-commerce Start** ($49/month) — 2,400 messages/month, 2,000 products, product
   cards with add to cart, order status, live chat.
 * **E-commerce Grow** ($95/month) — 11,000 messages/month, 5,000 products, AI sales
   insights, customer memory, weekly catalog refresh.
 * **E-commerce Scale** ($360/month) — 50,000 messages/month, 20,000 products, daily
   catalog refresh, your logo and your domain.

**WordPress sites without a shop (Universal plans)**

 * **Universal Free** — 100 messages/month, 1 chatbot, up to 50 pages to train on.
   Perfect to get started and see how it works.
 * **Universal Start** ($18/month) — 2,400 messages/month, 2 chatbots, unlimited
   pages, live chat, advanced AI models.
 * **Universal Grow** ($95/month) — 11,000 messages/month, 5 chatbots, AI insights,
   custom forms, WhatsApp, Messenger and Instagram, voice conversations, Email Copilot,
   custom API actions.
 * **Universal Scale** ($360/month) — 50,000 messages/month, 10 chatbots, your own
   domain, no ChatLab branding, phone line, daily retraining.

**E-commerce Start and Grow, Universal Start and Grow include a 7-day free trial—
no credit card required.**

#### Compatible Platforms

ChatLab also integrates with Shopify, PrestaShop, CS-Cart, BaseLinker, Wix, and 
more. Works with WooCommerce 5.0+ and WordPress 5.8+.

The same assistant also answers on WhatsApp, Facebook Messenger and Instagram, handles
e-mail with Email Copilot and takes phone calls with AI voice conversations. One
knowledge base, one tone, one inbox for your team, whichever channel the customer
picks.

This plugin utilizes ChatLab services to deploy a pre-trained chatbot on your website,
leveraging the data you’ve uploaded to the ChatLab application. For more information
on [privacy](https://www.chatlab.com/privacy/) and [terms of service](https://www.chatlab.com/terms/),
please refer to our dedicated sections.

## Skjermbilder

[⌊Turn every chat into a sale - the AI assistant recommends products from your store⌉⌊
Turn every chat into a sale - the AI assistant recommends products from your store⌉[

Turn every chat into a sale – the AI assistant recommends products from your store

[⌊Product discovery - shoppers describe what they need and get matching products
with add to cart⌉⌊Product discovery - shoppers describe what they need and get matching
products with add to cart⌉[

Product discovery – shoppers describe what they need and get matching products with
add to cart

[⌊Proactive messages - the assistant starts the conversation on a product page with
quick replies⌉⌊Proactive messages - the assistant starts the conversation on a product
page with quick replies⌉[

Proactive messages – the assistant starts the conversation on a product page with
quick replies

[⌊Order tracking - instant answers to "Where is my order?" from your WooCommerce
orders⌉⌊Order tracking - instant answers to "Where is my order?" from your WooCommerce
orders⌉[

Order tracking – instant answers to «Where is my order?» from your WooCommerce orders

[⌊Custom forms - complaints, returns and callbacks collected right in the chat⌉⌊
Custom forms - complaints, returns and callbacks collected right in the chat⌉[

Custom forms – complaints, returns and callbacks collected right in the chat

[⌊Sales insights - products shown, clicked and added to cart from conversations⌉⌊
Sales insights - products shown, clicked and added to cart from conversations⌉[

Sales insights – products shown, clicked and added to cart from conversations

[⌊All channels - one assistant on website chat, WhatsApp, Messenger, Instagram, 
voice, phone and e-mail⌉⌊All channels - one assistant on website chat, WhatsApp,
Messenger, Instagram, voice, phone and e-mail⌉[

All channels – one assistant on website chat, WhatsApp, Messenger, Instagram, voice,
phone and e-mail

[⌊No code setup - install the plugin, connect your store, live in 5 minutes⌉⌊No 
code setup - install the plugin, connect your store, live in 5 minutes⌉[

No code setup – install the plugin, connect your store, live in 5 minutes

## Installasjon

#### Quick Setup (Recommended)

 1. **Install & Activate** — Install the ChatLab plugin from the WordPress plugin repository
    and activate it.
 2. **Choose Integrations** — Select WordPress integration (always included) and optionally
    WooCommerce integration. With WooCommerce selected your new ChatLab account is 
    created in the E-commerce line and offered the E-commerce plans; without it you
    get the Universal plans.
 3. **Connect Your Account** — Click «Continue» to connect your ChatLab account. Don’t
    have one? You’ll be able to create a free account during setup.
 4. **Done!** — Your AI chatbot is live on your website, trained on your content and
    ready to assist visitors.

The plugin automatically handles everything: account connection, chatbot creation,
initial training, and WooCommerce API key generation (if selected).

#### Manual Setup

 1. **Create a ChatLab Account** — Sign up at [ChatLab.com](https://chatlab.com/) and
    create your chatbot.
 2. **Get Your API Key** — Copy the API key from your ChatLab dashboard.
 3. **Configure the Plugin** — Go to ChatLab > Settings in your WordPress admin and
    paste the API key.
 4. **Verify** — Check that the chatbot appears on your website.

#### WooCommerce Integration (Optional)

If you selected WooCommerce integration during quick setup, the plugin automatically
creates the API keys and configures everything for you.

For manual setup, follow the [WooCommerce Integration Guide](https://www.chatlab.com/help/integration-with-woocommerce).

## Ofte stilte spørsmål

### Do I need coding skills?

No. The plugin provides a one-click setup experience. Install, connect your account,
and your chatbot is live. No coding or technical knowledge required.

### Is there a free trial?

Yes! You can start with a free trial that includes all features — no credit card
required. The free plan gives you 100 messages per month to test the chatbot on 
your site.

### How does WooCommerce product search work?

ChatLab searches your WooCommerce products in real-time using the REST API. No indexing
or catalog syncing required. When a customer asks about a product, the AI queries
your live WooCommerce database and provides accurate, up-to-date results including
pricing, availability, and product details.

### Do I need to index my products?

No. ChatLab connects directly to your WooCommerce store via the REST API and queries
products in real-time. Your chatbot always has access to the latest product information
without any manual syncing.

### Can customers track their orders?

Yes. Customers can check order status by providing their email address. ChatLab 
retrieves order information from WooCommerce including status, shipping details,
and tracking numbers — no customer login required.

### What WooCommerce versions are supported?

ChatLab supports WooCommerce 5.0+ and WordPress 5.8+. As long as your WooCommerce
installation has the REST API enabled (which is standard), ChatLab works seamlessly.

### What languages are supported?

ChatLab supports 85+ languages with automatic detection. The chatbot understands
customer questions in any language and responds in the same language — perfect for
international stores.

### Can the chatbot switch to a live human agent?

Yes. ChatLab includes live chat fallback. If the chatbot encounters a situation 
where human support is needed, it transfers the conversation to a live agent seamlessly.

### How can the chatbot help increase sales?

ChatLab engages customers in real-time: answering product questions, recommending
related products, and assisting with checkout. Customers report up to 30% increase
in conversions. The chatbot also collects leads for future sales opportunities.

### What subscription do I need for WooCommerce?

WooCommerce stores use the ChatLab E-commerce plans: E-commerce Start ($49/month),
Grow ($95/month) and Scale ($360/month) cover 2,000, 5,000 and 20,000 products. 
Start and Grow include a 7-day free trial, so you can test the assistant on your
own catalog at no cost.

## Vurderinger

Det er ingen omtaler av denne utvidelsen.

## Bidragsytere og utviklere

«ChatLab – AI Chatbot for WordPress and WooCommerce» er programvare med åpen kildekode.
Følgende personer har bidratt til denne utvidelsen:

Bidragsytere

 *   [ ChatLab.com ](https://profiles.wordpress.org/chatlabcom/)

[Oversett «ChatLab – AI Chatbot for WordPress and WooCommerce» til ditt språk.](https://translate.wordpress.org/projects/wp-plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant)

### Interessert i utvikling?

[Bla gjennom koden](https://plugins.trac.wordpress.org/browser/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/),
sjekk ut [SVN-repositoriet](https://plugins.svn.wordpress.org/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/),
eller abonner på [utviklingsloggen](https://plugins.trac.wordpress.org/log/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)
med [RSS](https://plugins.trac.wordpress.org/log/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/?limit=100&mode=stop_on_copy&format=rss).

## Endringslogg

#### 2.4.0

 * Product pages now pass the viewed product (id, SKU, name, price, currency, link)
   to the chatbot, so the assistant knows which product the customer is looking 
   at

#### 2.3.0

 * WooCommerce stores now get the ChatLab E-commerce plans: Start, Grow and Scale,
   sized by catalog and message volume
 * WooCommerce connection works on every plan that includes the integration, not
   only Standard and Premium
 * Variant search returns stock quantity for the matched variants

#### 2.2.5

 * Multilingual stores: product and variant SKU search now returns results in the
   chatbot’s language and shows the exact matched variant configuration.

#### 2.2.4

 * Multilingual stores (WPML and Polylang): product and variant search now returns
   results in the chatbot’s language
 * Variant SKU search now shows the matched variant’s exact configuration, even 
   for products with many variants

#### 2.2.3

 * Updated BASIC plan package

#### 2.2.2

 * Product Discovery — the chatbot now finds products across many more attributes:
   SKU, GTIN/UPC/EAN, variation SKUs, short descriptions, tags, categories, and 
   custom product fields
 * Variation-aware results — when a customer’s question matches a specific product
   variant, the chatbot links directly to that variant
 * ChatLab auto-detects which attributes exist in your store, so search adapts to
   your catalog out of the box

#### 2.0.1

 * Fixed WordPress version compatibility metadata
 * Updated banner assets

#### 2.0.0

 * New guided setup flow with integration selection
 * One-click WooCommerce configuration
 * Automatic API key generation and chatbot setup

#### 1.0.0

 * Initial release of the ChatLab plugin

## Meta

 *  Versjon **2.4.0**
 *  Sist oppdatert **2 dager siden**
 *  Aktive installasjoner **200+**
 *  WordPress-versjon ** 5.9 eller nyere **
 *  Testet opp til **6.9.10**
 *  PHP-versjon ** 5.2.4 eller nyere **
 *  Språk
 * [English (US)](https://wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)
 * Stikkord
 * [AI Chatbot](https://nb.wordpress.org/plugins/tags/ai-chatbot/)[chatbot](https://nb.wordpress.org/plugins/tags/chatbot/)
   [helpdesk](https://nb.wordpress.org/plugins/tags/helpdesk/)[support](https://nb.wordpress.org/plugins/tags/support/)
   [woocommerce chatbot](https://nb.wordpress.org/plugins/tags/woocommerce-chatbot/)
 *  [Avansert visning](https://nb.wordpress.org/plugins/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/advanced/)

## Vurderinger

Ingen omtaler er sendt inn ennå.

[Din omtale](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/reviews/#new-post)

[Se alle omtalene](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/reviews/)

## Bidragsytere

 *   [ ChatLab.com ](https://profiles.wordpress.org/chatlabcom/)

## Brukerstøtte

Har du noe å si? Trenger du hjelp?

 [Vis brukerstøtteforumet](https://wordpress.org/support/plugin/chatlab-ai-chatbot-for-your-website-gpt-powered-customer-sales-assistant/)