Beskrivelse
Cheerlink Livechat, an AI Chatbot, effortlessly integrates with your site to enhance customer service and sales.
Cheerlink Livechat, AI Chatbot is the solution that seamlessly integrates with your website or ecommerce platform, offering AI-powered customer service and sales enhancement features designed to boost your bottom line.
Ready to transform your customer interactions and increase your revenue? Choose Cheerlink Livechat and start your journey towards customer satisfaction and sales success today.
WHY CHOOSE Cheerlink?
- AI chatbot with zero setup, best experience for your customers and you
- Omnichannel marketing campaigns, send converting emails to your customers
- Beautiful and customizable widget optimized for speed and performance
- AI chat copilot, sales pop, order lookup, and more to boost sales
Beautiful, customizable chat widget
Our platform features a beautiful, customizable chat widget that’s optimized for speed and performance. It’s designed to blend seamlessly with your website’s aesthetics, providing a user-friendly interface for customers to interact with your brand.
AI chat copilot
Cheerlink’s AI chat copilot takes customer service to the next level with features like sales pop and order lookup. These tools not only assist customers in making informed decisions but also help in recovering abandoned carts, directly contributing to increased sales.
Best-in-class AI Chatbot
Cheerlink’s AI chatbot requires no complex setup, ensuring a smooth experience for both your customers and your team. Solve up to 90% of customer issues automatically, without human intervention.
Multi-channel Marketing Campaigns
Elevate your customer engagement with Cheerlink’s omnichannel marketing campaigns. Craft and send converting emails tailored to your customers’ preferences and behaviors, driving higher conversion rates and customer loyalty.
LANGUAGE VERSIONS
Switch between languages or set up multi-language chats. Display a translated version of the widget based on the customer’s location.
The pre-translated languages include:
- English|English
- Arabic|العربية
- Bulgarian|Български
- Catalan|Català
- Chinese (Simplified)|简体中文
- Chinese (Traditional)|繁體中文
- Danish|Dansk
- French|Français
- German|Deutsch
- Hindi|हिन्दी
- Italian|Italiano
- Japanese|日本語
- Russian|Русский
- Portuguese (Portugal)|Português
- Portuguese (Brazil)|Português
- Spanish|Español
- Vietnamese|Tiếng Việt
- Turkish|Türkçe
Third Party Services
This plugin integrates with Cheerlink’s Customer Service Platform (https://cheerlink.app), a SaaS solution that provides customer service widget functionality for your WordPress website.
Data Transmission
To enable the customer service widget functionality, this plugin sends the following basic site information to Cheerlink’s servers:
- Site ID (for service identification)
- appId (for service configuration)
- Site URL (to enable widget functionality)
- Site language (for localization)
- WordPress version (for compatibility)
- Site name (displayed in the customer service interface)
- Admin email (for account management and notifications)
This data is transmitted to Cheerlink’s API (https://api.cheerlink.app) for the following purposes:
– Setting up and configuring your customer service widget
– Ensuring proper functionality and compatibility
– Providing localized service experience
– Sending important service notifications and updates
Service Documentation
- Service Homepage: https://cheerlink.app
- Terms of Service: https://www.cheerlink.app/terms-conditions/
- Privacy Policy: https://www.cheerlink.app/privacy-policy/
Data Security
All data is transmitted securely via HTTPS to Cheerlink’s servers. The plugin maintains minimal necessary data collection practices to ensure proper functionality of the customer service widget.
Service Updates
The plugin periodically communicates with Cheerlink’s servers to:
– Verify service status
– Receive widget updates
– Ensure optimal performance
– Maintain security standards
Uninstallation
When the plugin is uninstalled, a notification is sent to Cheerlink’s servers to properly clean up associated data and terminate the service connection.
Skjermbilder
Beautiful, customizable chat widget 
AI chat copilot 
Best-in-class AI Chatbot 
Multi-channel Marketing Campaigns 
Installasjon
- Log into your WordPress admin dashboard.
- Go to “Plugins” using the sidebar on the left.
- Click “Add New” and search “Cheerlink” in the search bar.
- Install the plugin and activate it.
- The Cheerlink AI Chat icon will appear on the left sidebar of your WP admin panel.
After activating the plugin, follow the prompts on the settings page to open a new browser tab for initial configuration, complete simple configuration and account registration, refresh your WordPress, and you can see the widget!
FAQ
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What is Cheerlink?
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In short, Cheerlink is a customer service tool that can help you make money by increasing conversion.
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What is a Conversation?
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Conversation is any live chat, email or social media channel conversation. A visitor, operator or an automated campaign may initiate a conversation.
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Can I send live chat messages?
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Yes. You can engage your website visitors through the live chat widget.
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What is an Ama AI Chatbot Conversation and how does it work to handle customer inquiries?
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Ama AI is a chatbot for solving your customers problems in an instant. You can write down any additional content that you want to include in Ama AI answers. We will also fetch the relevant data (product information, FAQs, etc.) from your store shop or website after getting your authorization. And then Ama AI will generate answers using the content of your choice, such as video recommendations, product introductions, FAQs.
Ama uses the website’s data to learn and respond to customer inquiries, handling up to 90% of issues autonomously.
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If an AI gives a wrong answer, is there a way to re-retain it?
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Yes. You can write instructions in additional prompts. Also you can adjust answers in «inbox» section.
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Are there any limits to how much docs, pdfs, text that we can use to train the chatbot?
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Currently we don’t have a limit. You can upload as many resources as you want.
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There is email forwarding. Does this mean I can forward emails to my support email service (e.g., if the ai doesn’t know the answer, it’ll forward answers to support@mycompany.com)?
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The AI will notify humans if it doesn’t know the answer. Email forwarding means, if someone send you an email to support@mycompany.com, you can also see and reply to the email inside the Cheerlink inbox.
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Is there a mobile app I can use to reply to conversations via the chatbot?
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Yes, of course. We will also send you a link to our recently-developed native app, with better performance and UX.
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Can I collect first name in addition to the email address?
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Yes. You can configure what to capture in Widget-Conversation-Pre-chat form
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What exactly is «AI Sales Copilot views» and how is it distinctive?
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AI sales copilot means that AI will automatically reach out to your customers (see «proactive abilities») when they land on your product page, when the add a product to cart and when they abandon a product in cart.
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How does the free trial work?
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During the free 14-day trial, you can test all Cheerlink features and plans and see how to improve customer service and accelerate sales. You don’t need to provide us with your credit card information to access the free trial.
At the end of the trial, your account will automatically be downgraded to the Free plan unless you upgrade your subscription to a paid option.
It means that you can use the full feature set of any Customer Service, Ama AI Chatbot, Campaigns or Email Marketing within your first 14 days with Cheerlink. -
Will Cheerlink slow down my website?
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No. Cheerlink is optimized for speed and SEO-friendly.
Vurderinger
Det er ingen omtaler av denne utvidelsen.
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Endringslogg
1.0.1 – 2024-12-26
- Integrates with WooCommerce via API authorization.
- Enables AI-powered product recommendations and other AI tools using WooCommerce product data.
1.0.0 – 2024-11-28
- Initial release.
- The popular Cheerlink has successfully settled in WordPress. Millions of WordPress users can easily install Cheerlink