Adds Early Hotel Offer information to Get Started. No payment processing, automatic billing or signup workflow changes. Existing settings and submission receipts remain intact.<\/p>","2.1.0":"
Publish the Lobbychat server update before distributing this plugin. New setup requests use Lobbychat's central inbox and email service instead of WordPress mail. Existing settings and receipts remain intact.<\/p>","2.0.0":"
Major onboarding update with setup-request emails and the white Lobbychat menu logo. Existing settings, connected chatbots, and setup requests are preserved.<\/p>","1.0.2":"
Replaces the WordPress menu icon with the white Lobbychat logo mark. Existing settings and setup requests are preserved.<\/p>","1.0.1":"
New installations can request a prepared Lobbychat account from WordPress. Existing connected installations keep their current experience.<\/p>","1.0.0":"
Initial release.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3604494,"resolution":"128x128","location":"assets","locale":"","width":128,"height":128},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3604494,"resolution":"256x256","location":"assets","locale":"","width":256,"height":256}},"assets_banners":{"banner-1544x500.png":{"filename":"banner-1544x500.png","revision":3604494,"resolution":"1544x500","location":"assets","locale":"","width":1544,"height":500},"banner-772x250.png":{"filename":"banner-772x250.png","revision":3604494,"resolution":"772x250","location":"assets","locale":"","width":772,"height":250}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","2.0.0","2.1.0","2.1.1"],"block_files":[],"assets_screenshots":{"screenshot-1.png":{"filename":"screenshot-1.png","revision":3604494,"resolution":"1","location":"assets","locale":"","width":1200,"height":900},"screenshot-2.png":{"filename":"screenshot-2.png","revision":3604494,"resolution":"2","location":"assets","locale":"","width":1200,"height":900},"screenshot-3.png":{"filename":"screenshot-3.png","revision":3604494,"resolution":"3","location":"assets","locale":"","width":1200,"height":900},"screenshot-4.png":{"filename":"screenshot-4.png","revision":3604494,"resolution":"4","location":"assets","locale":"","width":1200,"height":900}},"screenshots":{"1":"Plugin settings page \u2014 enter your Lobbychat ID and enable the chatbot with one click.","2":"The Lobbychat chatbot widget displayed on a hotel website.","3":"Guest view \u2014 the chatbot answers questions instantly based on your hotel's content.","4":"Mobile-friendly experience across all devices."}},"plugin_section":[],"plugin_tags":[191735,2364,26114,4488,2379],"plugin_category":[],"plugin_contributors":[271154],"plugin_business_model":[],"class_list":["post-326071","plugin","type-plugin","status-publish","hentry","plugin_tags-ai-chatbot","plugin_tags-chatbot","plugin_tags-hospitality","plugin_tags-hotel","plugin_tags-live-chat","plugin_contributors-lobbychat","plugin_committers-lobbychat"],"banners":{"banner":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/banner-772x250.png?rev=3604494","banner_2x":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/banner-1544x500.png?rev=3604494","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/icon-128x128.png?rev=3604494","icon_2x":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/icon-256x256.png?rev=3604494","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/screenshot-1.png?rev=3604494","caption":"Plugin settings page \u2014 enter your Lobbychat ID and enable the chatbot with one click."},{"src":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/screenshot-2.png?rev=3604494","caption":"The Lobbychat chatbot widget displayed on a hotel website."},{"src":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/screenshot-3.png?rev=3604494","caption":"Guest view \u2014 the chatbot answers questions instantly based on your hotel's content."},{"src":"https:\/\/ps.w.org\/ai-hotel-chatbot-by-lobbychat\/assets\/screenshot-4.png?rev=3604494","caption":"Mobile-friendly experience across all devices."}],"raw_content":"\n
Lobbychat helps hotels answer guest questions instantly, 24\/7, in over 120 languages.<\/p>\n\n
From room information and amenities to breakfast, parking, location and hotel policies, guests can find helpful answers directly on your website.<\/p>\n\n
And the best part? We take care of the setup.<\/strong><\/p>\n\n Simply install the plugin and submit your hotel's website. We'll prepare your personalised AI concierge using your hotel's information, so you don't have to spend hours configuring a chatbot yourself.<\/p>\n\n Experience Lobbychat with full access to all standard features for six months.<\/p>\n\n After six months: US$29.99\/month, only if you choose to continue.<\/strong><\/p>\n\n We'll contact you before your free period ends so you can decide whether you'd like to continue. Nothing is charged automatically.<\/p>\n\n 24\/7 Guest Assistance<\/strong><\/p>\n\n Help guests find answers to common questions at any time, even when your team is busy or unavailable.<\/p>\n\n Supports Over 120 Languages<\/strong><\/p>\n\n Welcome international guests and help them communicate in their preferred language.<\/p>\n\n Personalised for Your Hotel<\/strong><\/p>\n\n Your chatbot is prepared using your hotel's website information, including rooms, facilities, services and policies.<\/p>\n\n Guest Enquiries & Email Notifications<\/strong><\/p>\n\n Receive guest enquiries and stay informed through email notifications.<\/p>\n\n Chat Insights & Conversation History<\/strong><\/p>\n\n Review guest conversations and understand what visitors are asking about.<\/p>\n\n Customisable Appearance & Responses<\/strong><\/p>\n\n Adjust your chatbot's appearance, knowledge and instructions to suit your hotel's brand and guest experience.<\/p>\n\n Website & Messaging Integrations<\/strong><\/p>\n\n Use Lobbychat on your hotel website, with supported integrations for Facebook Messenger and Instagram Messages.<\/p>\n\n Getting started is simple:<\/p>\n\n 1. Install the Plugin<\/strong><\/p>\n\n Install and activate AI Hotel Chatbot by Lobbychat from the WordPress Plugin Directory.<\/p>\n\n 2. Submit Your Hotel Details<\/strong><\/p>\n\n Open Lobbychat in your WordPress dashboard and enter your hotel website, name and email address.<\/p>\n\n 3. We Prepare Your AI Concierge<\/strong><\/p>\n\n We'll use your hotel's website content to prepare your personalised chatbot, usually within one business day.<\/p>\n\n You'll receive an email when your account is ready.<\/p>\n\n 4. Review & Activate<\/strong><\/p>\n\n Log in to your Lobbychat dashboard, test your chatbot and review your hotel information.<\/p>\n\n When you're ready, copy your Lobbychat ID from the Embed Code section, enter it into the WordPress plugin and activate your chatbot.<\/p>\n\n No coding required.<\/strong><\/p>\n\n Already have a Lobbychat account? Simply enter your existing Lobbychat ID to connect your chatbot.<\/p>\n\n This plugin connects to the Lobbychat service (https:\/\/app.lobbychat.ai) in three ways:<\/p>\n\n 1. Chatbot widget script<\/strong>\nWhen the chatbot is enabled, the plugin loads a JavaScript file from 2. Enable \/ disable sync<\/strong>\nWhen you toggle the chatbot on or off from the WordPress admin, the plugin sends a request to This plugin requires an active Lobbychat account. By using this plugin you agree to the Lobbychat Terms of Service and Privacy Policy:<\/p>\n\n 3. Setup-request API and emails<\/strong>\nOnly when a WordPress administrator submits the Get Started form, the plugin sends the entered name, hotel website, email address, current WordPress site URL, plugin version, and a random request identifier over HTTPS to Lobbychat is an AI-powered hotel concierge that helps guests find answers to common questions about your hotel, facilities, services and policies, 24 hours a day.<\/p><\/dd>\n Our Early Hotel Offer includes six months of complimentary access to all standard Lobbychat features.<\/p>\n\n After six months, Lobbychat costs US$29.99\/month if you choose to continue.<\/p>\n\n No credit card is required to get started.<\/p><\/dd>\n We'll contact you before your free period ends so you can decide whether you'd like to continue.<\/p>\n\n There are no automatic charges or subscriptions, and you're under no obligation to continue.<\/p><\/dd>\n No. Your six-month trial includes full access to all standard Lobbychat features, so you can experience the service as you would on the paid plan.<\/p><\/dd>\n Yes. Lobbychat supports over 120 languages, helping hotels communicate with international guests.<\/p><\/dd>\n No. We'll prepare your personalised chatbot using your hotel's website content.<\/p>\n\n You can review, update and refine its knowledge and instructions through your Lobbychat dashboard whenever needed.<\/p><\/dd>\n We usually prepare your personalised chatbot within one business day after receiving your request.<\/p>\n\n You'll receive an email when your account is ready.<\/p><\/dd>\n You don't need an existing account to submit a setup request.<\/p>\n\n Once your chatbot is prepared, you'll receive instructions to access your Lobbychat dashboard.<\/p>\n\n If you already have an account, you can connect it directly using your Lobbychat ID.<\/p><\/dd>\n Yes. You can customise its appearance, update hotel information, adjust AI instructions and review conversations through your Lobbychat dashboard.<\/p><\/dd>\n Yes. You can enable or disable your chatbot directly from the WordPress plugin settings.<\/p><\/dd>\n Yes. The chatbot is designed to work across desktop and mobile devices.<\/p><\/dd>\n Lobbychat is designed to work with standard WordPress themes. Compatibility may vary depending on a site's configuration and other plugins.<\/p><\/dd>\n Lobbychat supports Facebook Messenger and Instagram Messages integrations. Availability and setup requirements may depend on the connected accounts and Meta's platform requirements.<\/p><\/dd>\nEarly Hotel Offer: 6 Months Free<\/h4>\n\n
\n
Key Features<\/h4>\n\n
How It Works<\/h4>\n\n
Requirements<\/h4>\n\n
\n
External services<\/h3>\n\n
https:\/\/app.lobbychat.ai\/embed\/{your-chatbot-id}.js<\/code> on every public page of your website. This script renders the AI chatbot widget for your guests. No personal visitor data is sent to Lobbychat beyond what the guest types into the chat window.<\/p>\n\nhttps:\/\/app.lobbychat.ai\/api\/public\/chatbots\/{your-chatbot-id}\/set-active<\/code> to keep your widget status in sync with the Lobbychat dashboard. Only the chatbot ID and the enabled\/disabled state are transmitted.<\/p>\n\n\n
https:\/\/app.lobbychat.ai\/api\/public\/plugin\/setup-requests<\/code>. Lobbychat stores the enquiry securely for its internal administrators and sends the team notification and customer confirmation through its own mail service. The hotel does not need to configure WordPress mail or SMTP. Submitted details and the server receipt are also stored in WordPress options to show confirmation on return and prevent duplicate requests. A retry after a network failure reuses its request identifier. No credentials are embedded in the plugin, and no accounts, users or chatbots are created by submitting this form. Existing locally saved requests are not automatically uploaded when upgrading. No visitor tracking is added.<\/p>\n\n\n\n
ai-hotel-chatbot-by-lobbychat<\/code> folder to the \/wp-content\/plugins\/<\/code> directory, or install the plugin directly from the WordPress plugin directory.<\/li>\n\n
What is Lobbychat?<\/h3><\/dt>\n
How much does Lobbychat cost?<\/h3><\/dt>\n
What happens after my six-month free trial?<\/h3><\/dt>\n
Are any features restricted during the free trial?<\/h3><\/dt>\n
Does Lobbychat support multiple languages?<\/h3><\/dt>\n
Do I need to set up or train the chatbot myself?<\/h3><\/dt>\n
How long does setup take?<\/h3><\/dt>\n
Do I need a Lobbychat account?<\/h3><\/dt>\n
Can I customise the chatbot?<\/h3><\/dt>\n
Can I disable the chatbot?<\/h3><\/dt>\n
Does Lobbychat work on mobile devices?<\/h3><\/dt>\n
Does the plugin work with any WordPress theme?<\/h3><\/dt>\n
Can I use Lobbychat with Facebook Messenger and Instagram?<\/h3><\/dt>\n
Where can I get help?<\/h3><\/dt>\n